Privacy Policy

Vauch Infotech we respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how our app AI Voice Agent collects, uses, and safeguards information when integrated with Zoho services.

1. About AI Voice Agent

AI Voice Agent is an intelligent calling solution that helps businesses attend and manage customer calls with AI-powered capabilities. It integrates with Zoho CRM and Zoho Commerce to provide real-time assistance, ensuring 24/7 availability, improved efficiency, and enhanced customer experience.

2. Information We Collect

• Zoho CRM data such as contacts, leads, and product details.
• Basic user-provided information such as name, phone number, or email.
• Technical details (logs, usage patterns) to improve service performance.

3. How We Use Information

• Deliver AI-driven call management services.
• Provide seamless integration with Zoho CRM and Zoho Commerce.
• Improve service quality and user experience.
• Respond to customer support queries.

4. Data Sharing

We do not sell, rent, or share your data with third parties. Data is accessed temporarily and only as needed for functionality.

5. Data Security

We use industry-standard security practices to safeguard your information from unauthorized access, loss, or misuse.

6. User Control

You can revoke AI Voice Agent’s access from your Zoho CRM account settings at any time. You may request deletion of your information by contacting us at prashant.gamre@vauchinfotech.com.

7. Third-Party Services

Our app relies on Zoho APIs to function. Please review Zoho’s Privacy Policy to understand how Zoho handles your data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

📧 Email: prashant.gamre@vauchinfotech.com
🏢 Address: Charni Road East, Opera House, Girgaon, Mumbai, Maharashtra 400004
👨‍💻 Company: Vauch Infotech